conditions for use, service and sale

Welcome to Servooz! Before you begin using our services or making any purchases, we kindly request that you carefully read and understand the following terms and conditions. These conditions outline the rights and responsibilities of both Servooz Shillong and our valued users/customers of Shillong. By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agreed to be bound by these conditions. If you do not agree with any part of these terms, we advise you to refrain from using our website or services.
 

1. Use of Our Website and Services:

   1. By using Servooz, you affirm that you are at least 18 years old or are accessing the website under the supervision of a legal guardian.

   2. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

   3. The content displayed on our website is solely for informational purposes. Any reliance on this information is at your own risk.

   4. We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice.
       

2. Product and Service Descriptions:

   1. Servooz aims to provide accurate and detailed descriptions of our products and services. However, we do not warrant that the information provided is error-free, complete, or up-to-date.

   2. While we strive to display product images accurately, they may differ slightly from the actual product due to various factors such as lighting and screen settings.

   3. If you have any questions regarding a product or service, we encourage you to contact our customer support team before making a purchase.
       

3. Pricing and Payment:

   1. The prices of products and services listed on Servooz are displayed in the local currency and are inclusive of applicable taxes, unless stated otherwise.

   2. We reserve the right to change the prices of products and services at any time without prior notice. However, such changes will not affect orders that have already been placed.

   3. Payment for orders must be made through the available payment methods specified on our website. By providing payment information, you represent that you are authorized to use the selected payment method.

   4. In the event of any payment discrepancies or issues, please contact our customer support team for assistance.
       

4. Order Placement and Fulfillment:

   1. When placing an order on Servooz, you are making an offer to purchase the selected product(s) or service(s). We reserve the right to accept or decline your offer at our discretion.

   2. In the event that an order cannot be fulfilled, we will notify you and provide a refund or offer an alternative solution.

   3. Delivery times provided are estimates and may vary based on factors beyond our control. We are not liable for any delays in delivery, but we will make reasonable efforts to fulfill orders promptly.

   4. Servooz is not responsible for any customs duties, taxes, or additional charges that may be imposed by your local authorities of Meghalaya.
       

5. Returns and Refunds:

   1. We strive to provide high-quality products and services. If you receive a damaged, defective, improper or incorrect item/service, please contact our customer support team within a reasonable timeframe to arrange for a return or exchange.

   2. Returns and refunds may be subject to specific terms and conditions outlined in our separate "Return, Refund and Withdraw Policy", which can be found on our website.

   3. For digital services or non-tangible products, refunds may be limited or subject to additional criteria. Please refer to our "Return, Refund and Withdraw Policy" for more details.
       

6. Intellectual Property Rights:

   1. All content, trademarks, logos, and intellectual property displayed on Servooz are the property of their respective owners M/s T.N.Enterprise. You are prohibited from using, reproducing, or modifying any of these materials without explicit permission.

   2. Any user-generated content submitted to Servooz becomes the property of Servooz, and by submitting such content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, or distribute it.
       

7. Acceptance of Terms: By accessing or using our website, you signify your agreement to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
    

8. Eligibility: You must be at least 18 years old or have the legal capacity to enter into contracts in your jurisdiction to use our services. By accessing our website, you represent and warrant that you meet these eligibility requirements.
    

9. Account Creation: To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update it promptly if any changes occur.
    

10. Order Acceptance and Fulfillment: Placing an order on our website constitutes an offer to purchase the selected services or products. We reserve the right to accept or reject any order for any reason, including but not limited to stock availability, inaccuracies in product information, or payment issues. In the event that we are unable to fulfill your order, we will notify you and provide a refund if necessary.
     

11. Shipping and Delivery: We will make reasonable efforts to ensure that services or products are delivered within the specified timeframe. However, delays may occur due to unforeseen circumstances. We are not liable for any loss or damage resulting from delayed or failed delivery.
     

12. Privacy and Data Protection: We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described in the policy.
     

13. Limitation of Liability: To the fullest extent permitted by law, SERVOOZ and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use, service, or sale of our services or products.
     

14. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the Concerned State Laws only. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Meghalaya.
     

15. Modifications to the Terms: We reserve the right to modify, update, or replace these terms and conditions at any time without prior notice. It is your responsibility to review the terms periodically for any changes. Your continued use of our website after any modifications constitutes acceptance of the revised terms.

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Please note that these conditions are subject to change at any time, and it is your responsibility to review them periodically. Your continued use of our website or services after any modifications indicates your acceptance of the updated conditions. If you have any questions or concerns, please reach out to our customer support team, and we will be happy to assist you.